Volkswagen: Respond to your customers

Marcus and Elisabeth just completed a cross-country road trip to return their Jetta SportsWagen TDI -- and more than 20,000 petitions -- to Volkswagen of America’s corporate headquarters in Virginia. The EPA says Volkswagen designed 567,000 “clean diesel" cars to get away with violating the law and emitting as much as 40 times the legal limit of smog-forming pollutants.

We are still waiting for a response to the petition, particularly on buy-backs for customers. The only way to make customers whole is by offering to buy back their cars at full purchase price.

Send Volkswagen a message to demand an answer.